SlotlyBooking
Features

Everything You Need to Manage Bookings

From WhatsApp buttons and lists to analytics and team management — one platform for your entire reservation flow.

Smart Booking Assistant

Coming soon

Natural-language WhatsApp chatbot that understands booking requests in multiple languages. Detects booking intent, extracts details (service, date, time, number of persons), and creates reservations — all from a simple WhatsApp message.

  • Natural language understanding
  • Multi-language support (English, French, Spanish, German, Arabic)
  • Intent detection & entity extraction
  • Confidence scoring with human fallback
  • Context-aware conversation management

Native WhatsApp Integration

Official WhatsApp Business API integration via Meta. Not a hack — a proper, verified connection. Send text, buttons, lists, and template messages.

  • Official Meta WhatsApp Business API
  • Interactive messages (buttons & lists)
  • Message status tracking (sent, delivered, read)
  • 24-hour customer care window support
  • Webhook-based real-time messaging

Smart Calendar & Scheduling

Visual calendar with timezone-aware scheduling. Define business hours with multiple intervals per day, set closed dates, and let the system handle conflict detection.

  • Month & day calendar views
  • Timezone-aware scheduling
  • Business hours with multiple intervals
  • Closed dates management
  • Conflict detection & parallel booking support

Multi-Service Support

Offer multiple services with individual pricing and duration. Customers can book combinations of services in a single appointment. Automatic price and duration calculation.

  • Unlimited services per plan tier
  • Individual pricing & duration per service
  • Multi-service bookings in one appointment
  • Auto-calculated total price & duration
  • Service-optional mode for simple businesses

Business Analytics & Insights

Real-time dashboard showing bookings, revenue, and growth trends. Know exactly how your business is performing.

  • Revenue tracking & growth metrics
  • Booking stats by period (today/week/month/all-time)
  • Top services breakdown
  • Conversation performance metrics (usage rate, success rate)
  • Daily activity charts

Team & Staff Management

Add team members with fine-grained permissions. Control who can view bookings, manage chats, or change business settings.

  • Role-based access (Owner & Staff)
  • Fine-grained permissions (business, chat, booking)
  • Staff invitations via email
  • Per-staff calendars & working hours
  • Plan-based staff limits

Enterprise-Grade Security

Your data is protected with military-grade encryption. Messages are encrypted at rest with AES-256-GCM. All API communication is secured and authenticated.

  • AES-256-GCM message encryption at rest
  • JWT authentication with token rotation
  • Bcrypt password hashing (12 rounds)
  • Webhook signature verification (HMAC-SHA256)
  • Rate limiting & security headers

Automated Reminders

Reduce no-shows with automatic WhatsApp reminders sent 2 hours before appointments. Customers can confirm or cancel right from the message.

  • Automatic 2-hour pre-appointment reminders
  • Interactive confirm/cancel buttons
  • Multi-language reminder messages
  • Smart scheduling (no polling, delayed jobs)
  • Business-level toggle control

Customizable Response Templates

Customize every chatbot response for every intent and language. Greeting messages, booking confirmations, cancellations, error handling — all tailored to your brand voice.

  • Per-intent template customization
  • Multi-language template variants
  • Variable substitution ({serviceName}, {date}, {time}, {price})
  • Enable/disable individual templates
  • Fallback to defaults when custom is empty

Real-Time Chat Management

WhatsApp-style conversation interface. Pin important threads, mute noisy ones, archive completed conversations. Toggle automation per conversation.

  • Real-time WebSocket messaging
  • Pin, mute, archive conversations
  • Per-thread automation toggle
  • Suggested reply templates
  • Unread count & attention indicators

Push Notifications

Never miss a booking. Get instant push notifications for new reservations, cancellations, reschedules, and messages needing attention.

  • New booking notifications
  • Cancellation & reschedule alerts
  • New message notifications
  • Customizable notification preferences
  • Per-thread mute support

Flexible Plans & Billing

Start free with 50 bookings/month. Scale up as your business grows. 14-day free trial on all paid plans. No credit card required to start.

  • Free tier with generous limits
  • 14-day free trial on paid plans
  • Usage-based billing transparency
  • Stripe-powered secure payments
  • Instant plan upgrades & downgrades

Ready to get started?

Join thousands of businesses using SlotlyBooking.

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