Everything You Need to Manage Bookings
From WhatsApp buttons and lists to analytics and team management — one platform for your entire reservation flow.
Smart Booking Assistant
Coming soonNatural-language WhatsApp chatbot that understands booking requests in multiple languages. Detects booking intent, extracts details (service, date, time, number of persons), and creates reservations — all from a simple WhatsApp message.
- Natural language understanding
- Multi-language support (English, French, Spanish, German, Arabic)
- Intent detection & entity extraction
- Confidence scoring with human fallback
- Context-aware conversation management
Native WhatsApp Integration
Official WhatsApp Business API integration via Meta. Not a hack — a proper, verified connection. Send text, buttons, lists, and template messages.
- Official Meta WhatsApp Business API
- Interactive messages (buttons & lists)
- Message status tracking (sent, delivered, read)
- 24-hour customer care window support
- Webhook-based real-time messaging
Smart Calendar & Scheduling
Visual calendar with timezone-aware scheduling. Define business hours with multiple intervals per day, set closed dates, and let the system handle conflict detection.
- Month & day calendar views
- Timezone-aware scheduling
- Business hours with multiple intervals
- Closed dates management
- Conflict detection & parallel booking support
Multi-Service Support
Offer multiple services with individual pricing and duration. Customers can book combinations of services in a single appointment. Automatic price and duration calculation.
- Unlimited services per plan tier
- Individual pricing & duration per service
- Multi-service bookings in one appointment
- Auto-calculated total price & duration
- Service-optional mode for simple businesses
Business Analytics & Insights
Real-time dashboard showing bookings, revenue, and growth trends. Know exactly how your business is performing.
- Revenue tracking & growth metrics
- Booking stats by period (today/week/month/all-time)
- Top services breakdown
- Conversation performance metrics (usage rate, success rate)
- Daily activity charts
Team & Staff Management
Add team members with fine-grained permissions. Control who can view bookings, manage chats, or change business settings.
- Role-based access (Owner & Staff)
- Fine-grained permissions (business, chat, booking)
- Staff invitations via email
- Per-staff calendars & working hours
- Plan-based staff limits
Enterprise-Grade Security
Your data is protected with military-grade encryption. Messages are encrypted at rest with AES-256-GCM. All API communication is secured and authenticated.
- AES-256-GCM message encryption at rest
- JWT authentication with token rotation
- Bcrypt password hashing (12 rounds)
- Webhook signature verification (HMAC-SHA256)
- Rate limiting & security headers
Automated Reminders
Reduce no-shows with automatic WhatsApp reminders sent 2 hours before appointments. Customers can confirm or cancel right from the message.
- Automatic 2-hour pre-appointment reminders
- Interactive confirm/cancel buttons
- Multi-language reminder messages
- Smart scheduling (no polling, delayed jobs)
- Business-level toggle control
Customizable Response Templates
Customize every chatbot response for every intent and language. Greeting messages, booking confirmations, cancellations, error handling — all tailored to your brand voice.
- Per-intent template customization
- Multi-language template variants
- Variable substitution ({serviceName}, {date}, {time}, {price})
- Enable/disable individual templates
- Fallback to defaults when custom is empty
Real-Time Chat Management
WhatsApp-style conversation interface. Pin important threads, mute noisy ones, archive completed conversations. Toggle automation per conversation.
- Real-time WebSocket messaging
- Pin, mute, archive conversations
- Per-thread automation toggle
- Suggested reply templates
- Unread count & attention indicators
Push Notifications
Never miss a booking. Get instant push notifications for new reservations, cancellations, reschedules, and messages needing attention.
- New booking notifications
- Cancellation & reschedule alerts
- New message notifications
- Customizable notification preferences
- Per-thread mute support
Flexible Plans & Billing
Start free with 50 bookings/month. Scale up as your business grows. 14-day free trial on all paid plans. No credit card required to start.
- Free tier with generous limits
- 14-day free trial on paid plans
- Usage-based billing transparency
- Stripe-powered secure payments
- Instant plan upgrades & downgrades
Ready to get started?
Join thousands of businesses using SlotlyBooking.
